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By our definition, a culture of empowerment is a set of organizational values, norms, policies, and practices marked by the granting of authority, power, and ownership to others across levels.

It’s an environment where people routinely step beyond their assigned roles and responsibilities to suggest new ideas and practices or help others with key tasks; where strategic risk-taking is not only encouraged but celebrated; where people offer thoughtful, critical feedback to teammates without prompting, even to the CEO.

Importantly, a culture of empowerment creates large benefits for your organization, including higher levels of creativity and innovation, better customer service, stronger morale, and improved hiring and turnover.

Read our White Paper and uncover what may be between you and an empowerment culture, and ways you can close the gap: